Legal
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GuideMeTech, LLC ("we," "us," or "our") builds software applications (Services) for shared family learning experiences. Our software applications are available on the Apple App Store and Google Play Store.
Registered address: 1500 JFK BLVD, STE 1825, Philadelphia, PA, 19102, United States
Contact: outreach@guide-me.tech
Our services are designed for children aged 6 and above, used under the direct supervision of a parent or legal guardian. To create and hold an account you must:
By creating an account, you represent and warrant that you meet these requirements. Accounts may not be created or held by children. If we determine that an account is held by someone under 18, we will terminate it and delete the associated data.
Children use our apps under your account. You are responsible for everything that happens under your account, including your child's use of the app and any prompts entered during sessions.
Our apps are intended to be used by children together with a parent or guardian, not independently. As the account holder, you agree to:
We comply with the Children's Online Privacy Protection Act (COPPA) and applicable children's privacy laws. Our data practices with respect to children are described in our Privacy Policy.
Accounts are created using Sign in with Google (Android) or Sign in with Apple (iOS). We do not offer password-based registration. By signing in, you authorize us to receive and store the account identifier provided by Google or Apple — your email address or, if you use Apple's Hide My Email feature, a randomly generated relay address.
You are responsible for maintaining the security of your account. You agree to notify us immediately at outreach@guide-me.tech if you become aware of any unauthorized use. We are not liable for any loss or damage arising from your failure to protect your account credentials.
Each account is for a single family unit. You may not share your account with individuals outside your immediate household or create multiple accounts to circumvent any limitation of our services.
Our apps provide a structured learning experience for children delivered through a series of programs covering categories such as animals, numbers, letters, objects, and similar foundational concepts. Each program follows a predetermined learning path. Content, program sequences, and the curriculum structure are determined entirely by us and may be updated, expanded, or modified at any time without notice.
We do not represent that our apps constitute a certified educational curriculum, a therapeutic intervention, or a substitute for professional educational assessment. The apps are designed as a supplementary learning tool for family use.
The app includes an optional feature that allows parents to enter a short text description; also known as a "prompt" during a session to personalise a stimulus image for a given set of trials/learning opportunities. By using this feature, you agree to the following:
You are solely responsible for any text you enter. You agree not to enter prompts that are sexual, violent, hateful, discriminatory, or otherwise inappropriate for a children's educational context. Prompts are subject to automated content moderation. Prompts that do not meet our content safety standards are silently discarded — the trial continues without the customisation.
We do not guarantee that any prompt will produce a specific image, that the generated image will match your description, or that the feature will be available in every session. The feature operates on a best-effort basis and its output is inherently variable.
Prompts are not stored in association with your account, your session, or your child. An anonymized extract containing no user-linkable information is retained briefly for the purpose of improving the service. This is described in full in our Privacy Policy.
Images generated in response to your prompts are produced by our models running on our infrastructure. We retain all rights in the underlying models, training data, and generation pipeline. Generated images are made available to you within the app for the purpose of the learning session only. You may not capture, reproduce, distribute, or use generated images outside the app.
Subject to these Terms and your compliance with them, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to download and use our apps on devices you own or control, solely for your family's personal, non-commercial use.
This license does not include the right to:
We reserve all rights not expressly granted in these Terms.
All content in our apps — including software, curriculum structure, program sequences, imagery, illustrations, audio, text, and the overall look and feel — is owned by or licensed to GuideMeTech, LLC and is protected by applicable copyright, trademark, and other intellectual property laws.
GuideMeTech, LLC, our logo, and any product names associated with our services are our trademarks. Nothing in these Terms grants you any right to use our trademarks without our prior written consent.
If you believe that content in our apps infringes your intellectual property rights, please contact us at outreach@guide-me.tech with a description of the alleged infringement.
Certain features or content within our apps may be available through in-app purchases. All in-app purchases are processed exclusively through the Apple App Store or Google Play Store, as applicable. We do not process, store, or have access to your payment information.
By making an in-app purchase, you agree to the payment terms of the relevant platform. All billing, refund, and subscription management matters are governed by Apple's or Google's terms and must be directed to them. We have no ability to issue refunds for platform purchases and bear no responsibility for disputes arising from platform billing.
Prices, availability, and the scope of purchasable content may change at any time. We will provide reasonable notice of material changes to paid features.
You agree not to use our services to:
Violation of these prohibitions may result in immediate termination of your account and, where appropriate, referral to law enforcement.
Our collection and use of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you acknowledge that you have read and understood our Privacy Policy.
Our Privacy Policy covers, among other things: the information we collect from parents and guardians, how we handle children's data in compliance with COPPA, your rights under GDPR and CCPA, and how to request deletion or reset of your account data.
OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICES OR THE SERVERS THAT MAKE THEM AVAILABLE ARE FREE OF HARMFUL COMPONENTS.
WE MAKE NO WARRANTY REGARDING THE QUALITY, ACCURACY, TIMELINESS, OR COMPLETENESS OF ANY CONTENT WITHIN OUR SERVICES, INCLUDING AI-GENERATED IMAGES PRODUCED IN RESPONSE TO PARENT-ENTERED PROMPTS.
SOME JURISDICTIONS DO NOT PERMIT THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. WHEN THE IMPLIED WARRANTIES ARE NOT ALLOWED TO BE EXCLUDED IN THEIR ENTIRETY, YOU AGREE THAT THEY WILL BE LIMITED TO THE GREATEST EXTENT AND SHORTEST DURATION PERMITTED BY LAW.
Exclusion of Damages. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, GuideMeTech, LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, OUR SERVICES — INCLUDING LOSS OF DATA, LOSS OF REVENUE, LOSS OF GOODWILL, FAILURE OF SECURITY MECHANISMS, OR INTERRUPTION OF BUSINESS — EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
The limitations in this section apply regardless of the legal theory on which the claim is based — whether contract, tort, statute, or otherwise — and regardless of whether we have been advised of the possibility of such damages.
Some jurisdictions restrict the limitation or exclusion of liability for incidental or consequential damages, so the above limitation may not apply to you.
OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID US IN THE THREE MONTHS PRECEDING THE CLAIM, OR (B) USD $10.
You agree to defend, indemnify, and hold harmless GuideMeTech, LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses — including reasonable attorneys' fees — arising out of or in any way connected with:
We reserve the right to assume exclusive control of the defense of any matter subject to indemnification by you, at your expense. You agree to cooperate with our defense of any such claim.
These Terms remain in effect for as long as you use our services or maintain an account.
You may stop using our services and request deletion of your account at any time by following our Data Deletion procedure. Deleting the app from your device does not delete your account or associated data.
We may suspend or terminate your access to our services at any time, with or without notice, if we reasonably believe you have violated these Terms, engaged in conduct harmful to other users or to children, or if required to do so by law. We will make reasonable efforts to notify you via the account email address before termination except where immediate action is required for safety or legal reasons.
Upon termination, your license to use our services ends immediately. Sections 7, 8, 11, 12, 13, 14, 16, and this section survive termination. Account data will be handled in accordance with our Privacy Policy.
This Agreement is governed by the laws of the State of Pennsylvania without giving effect to Pennsylvania’s conflict of laws principles. Subject to GuideMeTech, LLC’s rights in Section 16 (Arbitration) below, you consent to the jurisdiction of the courts of the State of Pennsylvania and the United States District Court for the Eastern District of Pennsylvania located in Philadelphia, Pennsylvania for any dispute arising out of a breach of this Agreement.
Before initiating any formal legal proceedings, you agree to contact us at outreach@guide-me.tech and give us 30 days to attempt to resolve the dispute informally. This requirement does not apply where immediate legal action is necessary to prevent irreparable harm.
Arbitration. Notwithstanding anything in this Agreement to the contrary, to the fullest extent permitted by applicable law, GuideMeTech LLC, may, in GuideMeTech LLC’s sole discretion, by notifying you of the same, require that any dispute between GuideMeTech LLC, and you, arising out of or in any way connected with this Agreement, be finally settled and resolved through binding arbitration conducted in Philadelphia, PA in accordance with Pennsylvania law and the then existing Commercial Rules of the American Arbitration Association or the Center for Alternative Dispute Resolution, with judgment upon any award may be entered by the courts of the State of Pennsylvania and the United States District Court for the Eastern District of Pennsylvania located in Philadelphia, Pennsylvania.
EU and UK residents: Nothing in this section affects your right to bring a claim before the courts of your country of residence or to seek redress from your local consumer protection or data protection authority under applicable law.
We may update these Terms from time to time. We will notify you of material changes by updating the effective date at the top of this page and, where the change materially affects your rights or your child's experience, by sending a notice to the account email address on file.
Your continued use of our services after the updated Terms become effective constitutes your acceptance. If you do not agree to the updated Terms, you must stop using our services and may request account deletion at any time.
For questions about these Terms or our services:
GuideMeTech, LLC
1500 JFK BLVD, STE 1825
Philadelphia, PA, 19102
United States
outreach@guide-me.tech
For data deletion or account reset requests, use our dedicated procedures:
Data Deletion ·
Account Reset ·
Privacy Policy